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Terms of Service

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Welcome to Flexy. These Terms of Service ("Terms") govern your access to and use of the Flexy mobile application, website, and services. By creating an account or using Flexy, you agree to be bound by these Terms. If you do not agree, please do not use our services.

⚠️ Important Medical Disclaimer

Flexy is NOT a substitute for professional medical advice, diagnosis, or treatment.

  • Always consult a qualified healthcare professional before starting any new exercise program, especially if you have pre-existing health conditions, injuries, or concerns
  • If you experience pain, dizziness, shortness of breath, or any unusual symptoms during exercise, stop immediately and seek medical attention
  • Our AI coach provides general fitness guidance, not medical advice. Individual results may vary
  • You assume all risks associated with exercise and use Flexy at your own risk

1. Acceptance of Terms

By accessing or using Flexy, you acknowledge that you have read, understood, and agree to be bound by:

  • These Terms of Service
  • Our Privacy Policy
  • Any additional guidelines or rules posted within the app

2. Service Description

Flexy is an AI-powered fitness coaching application that provides:

  • Personalized Workout Plans: AI-generated workouts adapted to your equipment, fitness level, and goals
  • Exercise Library: 880+ exercises with video demonstrations and form guidance
  • Progress Tracking: Workout history, streaks, and performance analytics
  • Conversational AI Coach: Chat-based interface for workout customization and fitness guidance
  • Sport-Specific Training: Specialized programs for various sports and activities

We reserve the right to modify, suspend, or discontinue any features at any time without notice.

3. Eligibility

To use Flexy, you must:

  • Be at least 13 years of age (users under 18 require parental consent)
  • Have the legal capacity to enter into a binding agreement
  • Not be prohibited from using our services under applicable laws
  • Reside in a country where our services are available

4. User Accounts

Account Creation

You must create an account to use certain features of Flexy. When creating an account:

  • Provide accurate, current, and complete information
  • Maintain and update your information as needed
  • Keep your password secure and confidential
  • Notify us immediately of any unauthorized access

Account Responsibility

You are responsible for all activities that occur under your account. We are not liable for any loss or damage arising from your failure to protect your account credentials.

5. Acceptable Use Policy

You agree NOT to:

  • Violate any laws, regulations, or third-party rights
  • Share your account credentials with others
  • Use the service for any commercial purpose without our permission
  • Reverse engineer, decompile, or attempt to extract the source code
  • Use automated systems (bots, scrapers) to access the service
  • Interfere with or disrupt the service or servers
  • Upload malicious code, viruses, or harmful content
  • Harass, abuse, or harm other users
  • Impersonate another person or entity
  • Collect or harvest user data without consent
  • Use the service to promote violence, illegal activities, or self-harm

6. Health & Safety Responsibilities

Your Responsibilities

  • Medical Clearance: Obtain medical clearance from a healthcare professional before starting any exercise program, especially if you have:
    • Cardiovascular disease or risk factors
    • Respiratory conditions (asthma, COPD)
    • Diabetes or metabolic disorders
    • Musculoskeletal injuries or chronic pain
    • Pregnancy or recent childbirth
    • Any chronic health conditions
  • Proper Form: Watch exercise demonstrations carefully and prioritize proper form over speed or weight
  • Listen to Your Body: Stop exercising if you experience pain, dizziness, nausea, chest pain, or shortness of breath
  • Appropriate Environment: Ensure a safe workout space free from hazards, with proper flooring and adequate space
  • Equipment Safety: Use equipment properly and inspect for damage before each use
  • Progressive Overload: Increase intensity gradually. Do not attempt advanced exercises without proper preparation

7. Intellectual Property Rights

Our Ownership

All content, features, and functionality of Flexy (including but not limited to text, graphics, logos, videos, software, AI models, and exercise content) are owned by Flexy and protected by copyright, trademark, and other intellectual property laws.

Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use Flexy for personal, non-commercial purposes. This license does not permit you to:

  • Copy, modify, or distribute our content
  • Create derivative works
  • Use our content for commercial purposes
  • Remove copyright or trademark notices

8. User-Generated Content

If you share content through Flexy (feedback, progress photos, workout notes), you grant us a worldwide, royalty-free license to use, reproduce, and display that content for purposes of operating and improving the service.

You represent that:

  • You own or have permission to share the content
  • The content does not violate any third-party rights
  • The content complies with our Acceptable Use Policy

9. Subscriptions & Payments

Free and Paid Plans

Flexy offers both free and paid subscription tiers. Pricing and features are subject to change. We will notify you of any price changes in advance.

Billing

  • Subscriptions auto-renew unless cancelled
  • You will be charged at the start of each billing period
  • Cancellations take effect at the end of the current billing period
  • No refunds for partial months or unused time

Free Trials

Free trials (if offered) automatically convert to paid subscriptions unless cancelled before the trial ends. You will be notified before any charges occur.

10. Disclaimers

FLEXY IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND.

We disclaim all warranties, including but not limited to:

  • Merchantability, fitness for a particular purpose, and non-infringement
  • Accuracy, reliability, or completeness of content
  • Uninterrupted, timely, secure, or error-free operation
  • Results or outcomes from using the service
  • AI-generated workout recommendations (which may not be suitable for all individuals)

No Medical Advice: Flexy does not provide medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional for medical concerns.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FLEXY SHALL NOT BE LIABLE FOR:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Personal injury, illness, or death resulting from exercise or use of our service
  • Loss of profits, data, use, or goodwill
  • Service interruptions, errors, or security breaches
  • Third-party actions or content

Maximum Liability: In any case, our total liability shall not exceed the amount you paid to Flexy in the 12 months preceding the claim, or $100, whichever is greater.

12. Indemnification

You agree to indemnify, defend, and hold harmless Flexy, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses (including legal fees) arising from:

  • Your use or misuse of the service
  • Violation of these Terms
  • Violation of any third-party rights
  • Injury or harm resulting from exercise or physical activity

13. Termination

By You

You may delete your account at any time through the app settings or by contacting support.

By Us

We may suspend or terminate your account if you:

  • Violate these Terms or our Acceptable Use Policy
  • Engage in fraudulent or illegal activity
  • Fail to pay subscription fees
  • Pose a security risk

Effect of Termination

Upon termination, your right to use Flexy ceases immediately. Data retention is governed by our Privacy Policy. Paid subscriptions are non-refundable upon termination.

14. Changes to These Terms

We reserve the right to modify these Terms at any time. When we make changes:

  • We will update the "Last Updated" date
  • We will notify you via email or in-app notification
  • Material changes may require you to accept the new Terms

Your continued use of Flexy after changes constitutes acceptance of the updated Terms.

15. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of [Your State], United States, without regard to conflict of law principles.

Dispute Resolution: Any disputes arising from these Terms or your use of Flexy will be resolved through binding arbitration, except where prohibited by law. You waive the right to participate in class actions or jury trials.

Exceptions: Either party may seek injunctive relief in court for intellectual property violations or urgent matters.

16. Contact Us

If you have questions about these Terms of Service:

By using Flexy, you acknowledge that you have read, understood, and agree to these Terms of Service.

Thank you for choosing Flexy. Train safe, train smart, train on YOUR terms.